Search found 12 matches

by Rotaluclac
December 22nd, 2023, 8:28 am
Forum: Bugs & Issues
Topic: Unleashed still unusable with Sony A7iii
Replies: 5
Views: 3225

Re: Unleashed still unusable with Sony A7iii

   
@Team, please do not remain silent.

Have you been able to reproduce my tests?
If so, what's your outlook on repairing the issues?
If not, is my device defective and should I apply for a replacement?

Or did I miss an essential step? If so, which one?

Please react.
In whichever way.

Erick
   
by Rotaluclac
December 20th, 2023, 9:55 am
Forum: Bugs & Issues
Topic: Unleashed still unusable with Sony A7iii
Replies: 5
Views: 3225

Re: Unleashed still unusable with Sony A7iii

    I had two reasons for my extensive test. One reason was for myself: to be sure that I did everything in my power, to be sure that the device's lack of usability was not my fault. The more important reason was to allow the Foolography team to repeat my test and see if they arrive at the same resu...
by Rotaluclac
December 17th, 2023, 12:57 pm
Forum: Bugs & Issues
Topic: Unleashed still unusable with Sony A7iii
Replies: 5
Views: 3225

Unleashed still unusable with Sony A7iii

Hi Oliver and team, I did one last attempt to get the Unleashed to work. I tried to test in the most reproducible way, so if you have an A7iii available, you can repeat my test steps. Summary Still no success. Test system - Sony A7iii, old-style menus, software version 4.01. - Android, latest versio...
by Rotaluclac
December 14th, 2023, 10:12 pm
Forum: Bugs & Issues
Topic: Sony unresponsive after triggering from phone
Replies: 7
Views: 6119

Re: Sony unresponsive after triggering from phone

I'm gonna ask for a refund. I will send an email this weekend. This time, please do respond. I did a complete reset of my camera to factory settings. Then I carefully followed the steps on your Getting Started page. My camera has the latest firmware version. My Unleashed has the latest firmware vers...
by Rotaluclac
December 14th, 2023, 10:08 pm
Forum: General
Topic: Response time
Replies: 5
Views: 10887

Re: Refund

I'm gonna ask for a refund. I will send an email this weekend. This time, please do respond. I did a complete reset of my camera to factory settings. Then I carefully followed the steps on your Getting Started page. My camera has the latest firmware version. My Unleashed has the latest firmware vers...
by Rotaluclac
December 14th, 2023, 4:34 pm
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 28
Views: 28159

Re: Unleashed not connecting after Firmware update

   
   
Oliver hasn't contributed anything in these forums sincs December 7.
   
   
by Rotaluclac
November 30th, 2023, 10:25 am
Forum: Bugs & Issues
Topic: Sony unresponsive after triggering from phone
Replies: 7
Views: 6119

Re: Sony unresponsive after triggering from phone

Hi Oliver, The settings was indeed reset to RAW+JPEG. I changed it to JPEG Only. Now the problem is worse. When I trigger the camera from the phone, the photo is taken, but then the camera remains unresponsive for many seconds. Same as before. But now, the camera displays an error message: "Writing ...
by Rotaluclac
November 27th, 2023, 7:35 pm
Forum: Bugs & Issues
Topic: Sony unresponsive after triggering from phone
Replies: 7
Views: 6119

Re: Sony unresponsive after triggering from phone

Hi Oliver, Thanks for your explanation. I updated the firmware of the Unleashed, and I changed the last setting you mentioned from RAW+JPEG to JPEG Only. The bug still exists. The only difference is that the unresponsiveness time is now 8 seconds instead of 12. I already tried to change the JPG sett...
by Rotaluclac
November 22nd, 2023, 2:58 pm
Forum: Bugs & Issues
Topic: Sony unresponsive after triggering from phone
Replies: 7
Views: 6119

Sony unresponsive after triggering from phone

    (I sent this problem by e-mail on 2023-11-05, but I received no response. Therefore, I now submit the problem here.) Camera: Sony a7 iii (ILCE-7M3), old-style menu system Phone/OS: Samsung / Android Unleashed serial number: 011562 App version: 3.0.3 Firmware: A3.0.2, B3.0.2, C3.0.0 When I trigge...
by Rotaluclac
November 14th, 2023, 4:28 pm
Forum: General
Topic: Response time
Replies: 5
Views: 10887

Re: Response time

Hi Oliver,

Did you receive my email from 2023-11-05 21:22?

It's no problem if you need some time, but given my previous experience as described above, I would at least like a confirmation of receipt.

Kind regards,

Erick