Go to the compatibility list, in the row for the Fujifilm X-H2 scroll down to Holy Grail, click on the green arrow and you will see this:
But not sure whether this is the cause for your problem.

I have a feeling that this device was never properly tested with the Fuji XH2. This is indeed one of the biggest problems. Every camera maker comes up with a bunch of new models every year. Some of them are backwards compatible to older models and software, some come with new features which are wel...

ht2 wrote: ↑

May 14th, 2024, 4:54 pm

Seems like I have an expensive paper weight.

Not heavy enough 😉
But there support really sucks, no repsonse on any post here in the forum for several month. Wondering whether they are still in business.

Sorry, no other idea. Hopefully somebaody at Foolography is still alive and will answer within the next decade. 🙄

Not shooting with a Fuji, but had a similar issue with my Canons. Setting the camera to store in RAW AND the smallest jpg format solved the issue..

Also wondering if they are still alive. Support currently really sucks 😒

No problem with my 6DMII and an iPhone. So may be an Android issue.
Looking at your screenshots, the menu of your Canon (6D or 80D?) looks very strange to me. Using any hacks?

Have you set your Sony to shoot in RAW + JPEG?

Tried another HG with the setting RAW + smallest JPG and this time it worked. So this setting seems to be mandatory and should be mentioned in the tutorials, FAQs or some kind of manual. It avoids a lot of frustration and angry users.

I tried a HG with my Canon 6DMII with RAW only, which stopped working after a few picture. Yesterday I tested it with RAW+smallest JPEG and it worked. I will try to make a HG today with my EOS R, which completely failed with RAW only, as written in my other topic: https://community.foolography.com/v...