Search found 186 matches

by Oliver
May 22nd, 2019, 12:01 pm
Forum: Bugs & Issues
Topic: Failed firmware update on Nikon D610
Replies: 6
Views: 164

Re: Failed firmware update on Nikon D610

The firmware update does the update in the order C -> B -> A
So C and B were successful, but A is failing (the most common case)

Do give it a few tries, and hopefully it will work at some point.
by Oliver
May 21st, 2019, 10:36 pm
Forum: Bugs & Issues
Topic: No connection after latest firmware update
Replies: 1
Views: 21

Re: No connection after latest firmware update

Hi matthias, That is odd, and shouldn't be neccesary. I'm glad you got it to work again though. It would have probably been enough to go to the YOUR UNLEASHEDS screen, disable and re-enable the Unleashed - or unpair the Unleashed and re-pair it from there. I will pass the info on to our Android deve...
by Oliver
May 21st, 2019, 4:31 pm
Forum: Bugs & Issues
Topic: Android crashes when connecting to Device [solved - turn on GPS]
Replies: 3
Views: 206

Re: Android crashes when connecting to Device

So we finally found the exact cause of the issue: Oddly, Android requires location permission to search for Bluetooth devices the way we do - why they merged the permissions for this, we're unsure - probably because some Bluetooth beacons can be used to calculate a position, and this type of scannin...
by Oliver
May 21st, 2019, 3:52 pm
Forum: Bugs & Issues
Topic: Z6 keeps waking up [solved]
Replies: 9
Views: 461

Re: Z6 keeps waking up

just a short update before I mark this as solved:

we have since updated our timer to 30s, to match the default Display off timer of the Z cameras!
by Oliver
May 21st, 2019, 3:48 pm
Forum: Bugs & Issues
Topic: Only Photo mode works on N2 and Nikon D750
Replies: 25
Views: 929

Re: Only Photo mode works on N2 and Nikon D750

For you and others following this thread:
A firmware update is finally available that should fix the issue with the permanent yellow ring (blocking other modes).
Just update your app - the firmware update is included

Please let us know if this update resolves your issue!
by Oliver
May 21st, 2019, 3:32 pm
Forum: Bugs & Issues
Topic: Nikon D3200 & N2 not playing nicely
Replies: 24
Views: 459

Re: Nikon D3200 & N2 not playing nicely

007: Can you try the app update from yesterday? We've significantly improved the Firmware update mechanisms, especially in firmware, but also some in the App. And before you do so, please make sure that the Unleashed was/is not paired in the system settings of the smartphone! It should only be paire...
by Oliver
May 21st, 2019, 3:29 pm
Forum: Bugs & Issues
Topic: Firmware Update failing [solved]
Replies: 8
Views: 253

Re: Firmware Update failing

Hi Freddy,

it was worth sending the Unleashed in! I just tested it with the latest firmware update that fixes the firmware update problem, but yours still can't be updated - it looks like there was a hardware defect after all.

I hope the replacement is doing it's job well!
by Oliver
May 21st, 2019, 2:36 pm
Forum: Bugs & Issues
Topic: Interval problem [solved]
Replies: 3
Views: 67

Re: Interval problem

just a small note on my last post: we found the reason for 31s intervals not working when shutterspeed is set to 30s. This is because the actual shutterspeed of the camera is 32s - no idea why Nikon and Canon both still display it as 30s!? Same with 15s - that's actually 16s. Which makes total sense...
by Oliver
May 21st, 2019, 2:28 pm
Forum: Bugs & Issues
Topic: Problem with Unleashed N1 on D850/D800 [solved]
Replies: 7
Views: 320

Re: Problem with Unleashed N1 on D850/D800

Hi Anthony and anyone else reading this:

The app update released yesterday includes firmware with a fix for this issue. We still need confirmation from all those that were affected by this kind of an issue, but it should work now!

Sorry you can't check it on your Unleashed :-/
by Oliver
May 21st, 2019, 11:11 am
Forum: Bugs & Issues
Topic: Z7 compatibility
Replies: 6
Views: 125

Re: Z7 compatibility

Hi Hyy,

we just released an app update with new firmware that should fix this issue!
I hope it works for you too, and would appreciate feedback on that!

Sorry it took so long.