Search found 782 matches

by Oliver
September 26th, 2022, 10:41 pm
Forum: Bugs & Issues
Topic: Canon autoramp is a mess after C - 2.0.0 upgrade [fixed in A2.2.3]
Replies: 19
Views: 2145

Re: Canon autoramp is a mess after C - 2.0.0 upgrade [fixed in A2.2.3]

Hi, It's exactly the same issue. The adjustment part of our algorithms are independent of the input (EV meter or LRT/Image histogram). So yes, I'd expect the same issues on the EV 24h algorithm, and they'll be solved too now. It will behave a bit differently, because we actually use the values of th...
by Oliver
September 22nd, 2022, 9:17 pm
Forum: Bugs & Issues
Topic: Canon autoramp is a mess after C - 2.0.0 upgrade [fixed in A2.2.3]
Replies: 19
Views: 2145

Re: Canon autoramp is a mess after C - 2.0.0 upgrade

This has been fixed in Firmware A2.2.3, released a few days ago. It's already available in the iOS app, coming soon in the Android app.
Sorry it has taken a little longer than we had anticipated.
by Oliver
September 22nd, 2022, 9:14 pm
Forum: Bugs & Issues
Topic: Canon autoramp is a mess after C - 2.0.0 upgrade [fixed in A2.2.3]
Replies: 19
Views: 2145

Re: Canon autoramp is a mess after C - 2.0.0 upgrade

This is odd - for some reason my post did not get published. I wrote this on the 30th of August: Hi again. So, for the past week or so, we've really been racking our brains, trying to really find the root cause of the issue you're seeing. We really had a hard time, as no-one else has ever reported, ...
by Oliver
August 31st, 2022, 10:02 pm
Forum: Bugs & Issues
Topic: Can't update firmware [solved with freezer trick]
Replies: 4
Views: 1202

Re: Can't update firmware

Haha, wow, that was unexpected, but I'm glad you got it to work: The good news: there is a fix in our firmware for the problem for which the freezer is a workaround. So you won't need to do this again, unless firmware update A fails mid-way at some point, then it can happen again. Enjoy your cool ne...
by Oliver
August 30th, 2022, 5:01 pm
Forum: General
Topic: Wireless shooting
Replies: 2
Views: 940

Re: Wireless shooting

Hi Phil, sorry for the late reply. Unfortunately, that is not possible at the moment. The Entagged uses the USB port, same as the WT units, so they can't be plugged in at the same time. Even with the cameras that have internal wifi, this can't be used at the same time as a USB connection. We're stil...
by Oliver
August 29th, 2022, 7:41 pm
Forum: Bugs & Issues
Topic: firmware update issue
Replies: 2
Views: 508

Re: firmware update issue

Sorry for the trouble!
Could you send me a screen recording of how the firmware version toggles? (you're welcome to send it to support@foolography.com)

Thanks!
by Oliver
August 24th, 2022, 11:41 am
Forum: Bugs & Issues
Topic: Can't update firmware [solved with freezer trick]
Replies: 4
Views: 1202

Re: Can't update firmware

Hi and sorry for the issues with the update! I see that your serial number is below 4500, so we almost definitely have a fix for you. You will not believe this but the following trick will almost definitely help: Put the Unleashed in the freezer for 10-20 minutes, then plug it into the camera and tr...
by Oliver
August 19th, 2022, 6:31 pm
Forum: Bugs & Issues
Topic: IPad connects but new iPhone will not pair [solved - only 1 connection at a time]
Replies: 1
Views: 458

Re: IPad connects but new iPhone will not pair

Hi Amesda, You can't be connected with two devices at the same time. you can pair the Unleashed with both devices if you want, but only one can connect at a time. If the LED is turquoise, then it's already connected to a device and won't allow another connection. So you first have to disable it in t...
by Oliver
August 19th, 2022, 6:27 pm
Forum: Bugs & Issues
Topic: Shutter speed stuck during autoramp [fixed in FW A2.1.3 and A2.1.4]
Replies: 10
Views: 4895

Re: Shutter speed stuck during autoramp

Yes this was fixed in Firmware A2.1.3 on 2022-04-22 and further improved in A2.1.4 on 2022-05-04 2.1.4 is not yet available on iOS, because the App has oddly been stuck in App Store review for the past few weeks. But you can use an android app to update the Unleashed, then continue using it with an ...
by Oliver
August 16th, 2022, 7:02 pm
Forum: Bugs & Issues
Topic: Canon autoramp is a mess after C - 2.0.0 upgrade [fixed in A2.2.3]
Replies: 19
Views: 2145

Re: Canon autoramp is a mess after C - 2.0.0 upgrade

Of course we go through QA for everything we work on. But we support about 70 different cameras, and each have nearly infinite combinations of different settings. Multiply that by the infinite number of possible scenes to photograph, and you'll see it's impossible to test every possible situation th...