Search found 11 matches

by BeST
February 23rd, 2021, 11:49 am
Forum: Bugs & Issues
Topic: Bad USB-C cables shipped from 2020-12-23 to 2020-12-29
Replies: 9
Views: 9408

Re: Possibly bad USB-C cables shipped after 2020-12-23

As I already told in this thread
viewtopic.php?f=13&t=907
it is not possible for me to update the firmware. It remains at 0%.

Would it be helpful if I made a video of the problem? I don't seem to be of any use in my explanations.
by BeST
February 22nd, 2021, 11:39 am
Forum: Bugs & Issues
Topic: Bad USB-C cables shipped from 2020-12-23 to 2020-12-29
Replies: 9
Views: 9408

Re: Possibly bad USB-C cables shipped after 2020-12-23

Could it be that the new cable now paralyzes the controls on the camera? At least for me, the body switches itself off immediately when I press the buttons with the cable plugged in. Without a connection cable, it works without any problems, but then the control via app no longer works. I always ins...
by BeST
February 17th, 2021, 5:24 pm
Forum: Bugs & Issues
Topic: Bad USB-C cables shipped from 2020-12-23 to 2020-12-29
Replies: 9
Views: 9408

Re: Possibly bad USB-C cables shipped after 2020-12-23

I always installed the cable facing the front, i.e. next to the lens change button. I had never fixed that in any other way.
by BeST
February 15th, 2021, 7:37 am
Forum: Bugs & Issues
Topic: Bad USB-C cables shipped from 2020-12-23 to 2020-12-29
Replies: 9
Views: 9408

Re: Possibly bad USB-C cables shipped after 2020-12-23

Could it be that the new cable now paralyzes the controls on the camera?

At least for me, the body switches itself off immediately when I press the buttons with the cable plugged in. Without a connection cable, it works without any problems, but then the control via app no longer works.
by BeST
January 18th, 2021, 8:12 pm
Forum: Bugs & Issues
Topic: Update of GPS and firmware does not work
Replies: 13
Views: 9812

USB is not active.

I really don't want to be a nuisance or spread a bad mood, but since post # 6 from last year I haven't received any information here or by email for three weeks. To clarify, I therefore take the liberty of asking again whether this should be so that the app no longer allows changing on settings when...
by BeST
December 30th, 2020, 4:47 pm
Forum: Bugs & Issues
Topic: Update of GPS and firmware does not work
Replies: 13
Views: 9812

Re: Update of GPS and firmware does not work

I have now also received the small connection cable and can control the exposure values in the app. I noticed that I only have a few seconds until the app goes inactive and then only the trigger works. I suspect it is due to the camera's exposure meter, because when I lightly tap the shutter button ...
by BeST
December 22nd, 2020, 9:30 pm
Forum: Bugs & Issues
Topic: Update of GPS and firmware does not work
Replies: 13
Views: 9812

Re: Update of GPS and firmware does not work

I already contacted support@ about this two weeks ago after receiving the product, but I haven't received an answer till now. That's why I registered for the forum at all. Of course I can do that again, although it is not clear to me why I have to turn from support@ to the forum and be sent back to ...
by BeST
December 21st, 2020, 9:07 pm
Forum: Bugs & Issues
Topic: Update of GPS and firmware does not work
Replies: 13
Views: 9812

Re: Update of GPS and firmware does not work

Hello Andy, I did as recommended on Android with Bluetooth additionally enabled and disabled on the D780 (= same results) and this is how it looks with LightBlue. https://www.websteiner.com/temp/Screenshot_2020-12-21-20-45-21-751_com.punchthrough.lightblueexplorer2.jpg https://www.websteiner.com/tem...
by BeST
December 20th, 2020, 9:05 pm
Forum: Bugs & Issues
Topic: Update of GPS and firmware does not work
Replies: 13
Views: 9812

Re: Update of GPS and firmware does not work

Regarding Firmware: I've tried that on iOS as well after the app was downloaded today. There the N2 names a D6 (with Android D780 is correctly recognized) and reports an update available: A 1.4.4 (A 1.4.5 appeared to be available with Adroid) B 1.4.9 C 1.4.0 The 'Install Update' button is inactive o...
by BeST
December 17th, 2020, 11:46 am
Forum: Bugs & Issues
Topic: Update of GPS and firmware does not work
Replies: 13
Views: 9812

Re: Update of GPS and firmware does not work

I got the permanent update of GPS under control. Yeah! Nothing has changed with regard to firmware updates. "Starting update ..." remains at 0%. My serial number is 003849, firmware version A 1.4.5 B 1.4.9 C 0.0.0 When updating with the 0% below A 1.4.5 B 1.4.9 C 1.4.0 About is app version 1.3.10. C...