Fixed with the latest App update!

We've received a few crash reports in the last few days since our latest app update came out. We're really sorry if you're affected! There seem to be some undocumented changes regarding the permissions, that we hadn't run into until now. It seems that the previous app release wasn't affected even wh...

Hi, I merged your posts and moved to a better suited forum ;-) I hope you don't mind. A What you describe is all related, and was fixed in the last firmware update. Did you update your app and firmware? Are you on iOS or Android? You can also try deleting the app and reinstalling it, should the issu...

Ah, sorry, I missed that part about it not working without the cable. could you do another video without the cable? When the cable is plugged in the wrong way round, it does the same as fully pressing the shutterbutton minus the halfpress. Sometimes this means it will trigger when you halfpress, som...

Hi Thanks for the video! It's just as I wrote: - USB cable plugged into the unleashed the wrong way round (cable needs to point toward the front of the camera There's a slot in the plug, and a key in the casing which should prevent you plugging it in the wrong way round, but since the casing is plas...

Could you try without the USB cable plugged into the Unleashed? There are three possible common issues: USB cable plugged into the unleashed the wrong way round (cable needs to point toward the front of the camera USB cable plugged in too far - a few of our cables seem to have the pins very slightly...

Hi, Sorry, I missed this post when you wrote it.

Could you send me a video of the LED?
a slow yellow/orange pulsing is completely normal, and your app should find the device then, but a red blinking is an error with very different troubleshooting options.

Could you send me a screen recording of this?
you can send it to support@foolography.com.
Thanks

Hi, we have just discovered an intermittent bug that might be the cause of this issue, along with a handful of others. It seems to be unique to the Z series, but because it's not always present, it's still very hard to say for sure, and that's also what makes it difficult to track down. But we're on...

Hi Sheryl, sorry I missed this post of yours. in the Unleashed app, just below the shutterspeed setting, there is a Long Exposure setting. on Nikon cameras you can turn it on right there, on Canon cameras, you need to rotate the Mode dial to B for Bulb. (you'll also get that info when you tap on the...