Search found 1124 matches

by Oliver
December 29th, 2023, 12:11 pm
Forum: Bugs & Issues
Topic: Nikon D300 No Photo Review Image [solved with FW 3.2.1]
Replies: 3
Views: 840

Re: Nikon D300 No Photo Review Image

Hmm, that's odd.
We'll look into it ASAP.

Have a good start into the new year!
by Oliver
December 29th, 2023, 12:10 pm
Forum: Bugs & Issues
Topic: Holy Grail is not working with Fuji XT5
Replies: 16
Views: 12450

Re: Holy Grail is not working with Fuji XT5

Perfect.

We'll do the rest via email.

Have a good start into the next year!
by Oliver
December 29th, 2023, 11:27 am
Forum: Bugs & Issues
Topic: Downloading gallery photos to images - small only?
Replies: 17
Views: 7747

Re: Downloading gallery photos to images - small only?

A single tap on a thumbnail in the gallery grid will try to download the default size for that photo, then the next smaller, then the next smaller size. If you long-press on a thumbnail, you should get all the download options. After a successful download of a larger size you'll see a checkmark over...
by Oliver
December 28th, 2023, 11:17 am
Forum: Bugs & Issues
Topic: Sony A7RIV Holy Grail Not Working [solved - defective hardware]
Replies: 12
Views: 8845

Re: Sony A7RIV Holy Grail Not Working

Hi Jon,

Thank you for this clarification, and sorry for the long ordeal.

We will send you a replacement Unleashed with an additional USB-Micro plug, so you can test it on your camera's second USB port, just in case!

Have a good start into the new year!
by Oliver
December 28th, 2023, 11:07 am
Forum: Bugs & Issues
Topic: Unleashed not connecting after Firmware update [solved - defective hardware]
Replies: 28
Views: 27854

Re: Unleashed not connecting after Firmware update [solved - defective hardware]

No problem at all - thank you for your patience! You can not imagine the number of (sometimes very creative) possibilities of user error we have come across in the last few years! That in combination with all the new possibilities for bugs when releasing a new product makes it very likely that what ...
by Oliver
December 28th, 2023, 10:56 am
Forum: Bugs & Issues
Topic: Holy Grail is not working with Fuji XT5
Replies: 16
Views: 12450

Re: Holy Grail is not working with Fuji XT5

If the S preview doesn't work, then that's the reason why Autoramp won't work either. It's really weird, since we explicitly tested this when we did some work on the X-T5... Do you by any chance have a Mac (ideally Apple Silicon, M1/M2/M3), and have time for a remote debugging session, let's say on ...
by Oliver
December 28th, 2023, 10:50 am
Forum: Bugs & Issues
Topic: Fuji X-T5 aperture control [solved with Menu Setting]
Replies: 4
Views: 4273

Re: Fuji X-T5 aperture control [solved with Menu Setting]

The ISO dial on the X-T4 has a dedicated Command "C" position next to the "A". Set it to "C" for the Unleashed to be able to set ISO values. Older cameras like the X-T2 don't have the "C", but do have an "A", together with the Menu entry where you can choose that the A position should be used for "C...
by Oliver
December 27th, 2023, 11:19 am
Forum: Bugs & Issues
Topic: Flex interval not working on Nikon D850
Replies: 4
Views: 3368

Re: Flex interval not working on Nikon D850

Hi Joe,

I just checked with my team, and they were already working on the issue:
I't's just a UI issue, the app just displays the wrong thing.
However, the firmware will still keep running the flex interval! The UI problem will be fixed in one of the next app releases.

Sorry about that!
by Oliver
December 27th, 2023, 10:54 am
Forum: Bugs & Issues
Topic: Exposure bracketing "not supported in the current mode"
Replies: 2
Views: 3986

Re: Exposure bracketing "not supported in the current mode"

Mode needs to be set to M (rather than A, S, P, Scene...) for exposure bracketing to work, as the Unleashed needs to be able to adjust all settings.
Be sure to turn off Auto ISO too, I'm not sure if we already have a warning about that.
by Oliver
December 27th, 2023, 10:51 am
Forum: Bugs & Issues
Topic: Flex interval not working on Nikon D850
Replies: 4
Views: 3368

Re: Flex interval not working on Nikon D850

Hi Joe,

thanks for the report.

We made some changes with flex so that it works with more cameras recently. Though this really shouldn't have happened, there's a chance that we introduced a bug for those cameras that already supported it from the start. We'll look into this and fix it ASAP!