Search found 577 matches

by Oliver
February 6th, 2021, 3:56 pm
Forum: Bugs & Issues
Topic: Update of GPS and firmware does not work
Replies: 13
Views: 3531

Re: Update of GPS and firmware does not work

Hi BeST, sorry, I somehow missed your last posts. I don't know if you saw the post about the bad USB-C cables - it seems you got one too. We'll need to replace the cable, and will just send you a new Unleashed N2. Could you please send an email to support@foolography.com to confirm your shipping add...
by Oliver
February 6th, 2021, 3:48 pm
Forum: Bugs & Issues
Topic: Nothing works. (D5100 & Android)
Replies: 1
Views: 585

Re: Nothing works. (D5100 & Android)

Sorry for the trouble. I imagine You have the typical android issue where the Bluetooth stack is giving us trouble. The remedies are: - Turn on Flight mode, then turn it off again 10s later or so - Clear Bluetooth Cache (In the system settings) - Clear App cache - Delete and reinstall App - restart ...
by Oliver
February 5th, 2021, 2:17 pm
Forum: Bugs & Issues
Topic: No photo Z7 [solved: hardware defect]
Replies: 14
Views: 2083

Re: No photo Z7

Thanks for the screenshots. it does indeed look like what I was worried about - the pin responsible for the "full press" seems to be disconnected. We'll have to send you a new unit. Sorry about that. Can you please write to support@foolography.com with your order number and a link to this thread? Pl...
by Oliver
February 5th, 2021, 12:48 pm
Forum: Bugs & Issues
Topic: No photo Z7 [solved: hardware defect]
Replies: 14
Views: 2083

Re: No photo Z7

In the screenshot it looks like the Unleashed thinks the Shutterbutton is fully pressed. Although very unlikely, it's possible that there is a hardware issue that was missed by our tests. Could you unplug the Unleashed, plug it in again, don't press the shutterbutton in the App, but just leave the a...
by Oliver
February 4th, 2021, 11:37 pm
Forum: Bugs & Issues
Topic: No photo Z7 [solved: hardware defect]
Replies: 14
Views: 2083

Re: No photo Z7

The most likely issue is that since you're not looking through the camera, it's not pointed at something with enough features or contrast to be able to focus. so after hunting focus for a while, it gives up. Try triggering with the shutterbutton on the camera without moving it, and then try setting ...
by Oliver
February 2nd, 2021, 12:42 am
Forum: Tips & Tricks
Topic: Device Naming
Replies: 8
Views: 1575

Re: Device Naming

Hi, I hope you don't mind me moving the topic. It's not possible to rename them, but instead of the serial number, you will see the camera model next to the Unleashed model, eg: N2:D750 or N2:Z6 ie if you have two different cameras, you'll easily see which is which, but if they're both the same mode...
by Oliver
January 29th, 2021, 10:31 pm
Forum: Bugs & Issues
Topic: App is not detecting N1 [solved: hardware defect]
Replies: 35
Views: 6413

Re: App is not detecting N1

Hey Marcin,
Your replacement was shipped yesterday. Thanks again for your cooperation and testing all our suggestions!
by Oliver
January 24th, 2021, 11:21 pm
Forum: Bugs & Issues
Topic: App is not detecting N1 [solved: hardware defect]
Replies: 35
Views: 6413

Re: App is not detecting N1

Hi Marcin,
I got your mail that the update didn't help. I will check with @Andy tomorrow to see if he has any other idea what the root cause of your issue could be.
by Oliver
January 24th, 2021, 12:54 am
Forum: General
Topic: Need Help With Order
Replies: 2
Views: 421

Re: Need Help With Order

Hi mcastles! sorry for the trouble. My colleague tried writing you several times as well, but it seems our emails never reach you. Please check your SPAM folder or your email address' spam settings, to add support@foolography.com and shop@foolography.com to your whitelist if you can. The issue with ...
by Oliver
January 22nd, 2021, 6:30 pm
Forum: Bugs & Issues
Topic: Can't update the firmware
Replies: 4
Views: 721

Re: Can't update the firmware

Hi Sándor There are hardly any relevant changes in the latest updates, which is why we never updated the Android app with the latest firmware. however if you really want to try, you can do the update using an iPhone or iPad (maybe you can ask a friend with an iPhone), run the update, and then contin...