New cables were shipped to you today. We added one for your D3 as well. Let me know if it works!

Hi Paolo, this could have to do with the ISO limits being N/A. We'll have a look what happened there. On a sunset, we first decrease shutterspeed down to the night limit then open aperture then increase ISO. On a sunrise, we decrease ISO down to the day limit, then close the aperture, then increase ...

Hi Paolo, I don't see the screenshots, can you try to re-upload them?

Oh no,
I'm sorry.
We'll send you a new cable today - we did test the Unleashed here, and it showed no problems.

can you test your Camera's USB port? ie use some software to tether the camera?

Thanks already and sorry for the trouble.

Hi Paolo,

The only thing I can think of: can you check if your camera is in Auto ISO?
can you send me a screenshot of both the normal ISO setting (tap on ISO in the Photo screen) and of the day limits on the Autoramp screen?

Thanks.

Hi, unfortunately, USPS is still not accepting parcels from Germany from our carrier Deutsche Post: https://www.deutschepost.de/en/c/coronavirus.html#usa Since we don't know how long this will go on, we are looking into alternative carriers, and are waiting for some quotes. Unfortunately, only the E...

I already sent one! I guess you need to check your spam folder too! ;-)

Hi Nick, yes we are! Due to the current pandemic, most of our employees are working from home, so the phone is not manned all the time, but I'm in the office nearly every day and do take calls. I just checked, and couldn't find your email at first, but then found it in our spam folder. We do go thro...

Wow, sehr schöne Aufnahmen! Ich habe hier in Deutschland noch nie so deutlich die Milchstrasse gesehen!

Nice!