Search found 225 matches

by Andy
November 14th, 2018, 3:39 pm
Forum: Bugs & Issues
Topic: Stopping Video does not work / Canon EOS650D / Android 8.0.0 [solved]
Replies: 4
Views: 4378

Re: Stopping Video does not work / Canon EOS650D / Android 8.0.0

Can you even stop the video from the camera? Or do you have to turn the camera off to stop it?
by Andy
November 14th, 2018, 3:03 pm
Forum: Bugs & Issues
Topic: Stopping Video does not work / Canon EOS650D / Android 8.0.0 [solved]
Replies: 4
Views: 4378

Re: Stopping Video does not work / Canon EOS650D / Android 8.0.0

Hi RedSheep,

Does the red button become a "square"? i.e. does the app reflect that a video is recording at all?
by Andy
November 13th, 2018, 8:05 pm
Forum: Bugs & Issues
Topic: Error 70 on Canon EOS 60D [edit: + 550D] [solved]
Replies: 56
Views: 49858

Re: Error 70 on Canon EOS 60D [edit: + 550D]

Not yet, sorry for the confusion. It will probably come in an update next week. There's still some testing to be done on the app side of the firmware updates.
by Andy
November 13th, 2018, 2:28 pm
Forum: Bugs & Issues
Topic: N1 / Nikon D810: almost no functionality without USB cable attached
Replies: 4
Views: 4834

Re: N1 / Nikon D810: almost no functionality without USB cable attached

Hi Kay, I'm sorry you're having issues with the Unleashed. What you describe sounds like the Unleashed failed to recognize that the camera supports the settings communication protocol over the remote port. What you can do in this situation is to remove the battery from the camera and put it back aga...
by Andy
November 13th, 2018, 12:45 pm
Forum: Bugs & Issues
Topic: Error 70 on Canon EOS 60D [edit: + 550D] [solved]
Replies: 56
Views: 49858

Re: Error 70 on Canon EOS 60D [edit: + 550D + 7D?]

We have already fixed the error 70 issue on the 550D, we hope this fix holds for the 60D as well. I just tried to plug in an Unleashed with old firmware in the 550D so that the Error 70 happens, and the Unleashed still has power even after the error is thrown. I don't know if this is different on th...
by Andy
November 13th, 2018, 12:34 pm
Forum: Bugs & Issues
Topic: Error 70 on Canon EOS 60D [edit: + 550D] [solved]
Replies: 56
Views: 49858

Re: Error 70 on Canon EOS 60D [edit: + 550D + 7D?]

What camera do you have? I suggest you add a signature to your profile where you state your camera model, phone model, app and firmware versions. This makes it easier for us to give support :)
by Andy
November 13th, 2018, 12:28 pm
Forum: Bugs & Issues
Topic: Error 70 on Canon EOS 60D [edit: + 550D] [solved]
Replies: 56
Views: 49858

Re: Error 70 on Canon EOS 60D [edit: + 550D + 7D?]

TheRealTimYoung wrote:
November 13th, 2018, 12:23 pm
Hi Andy, thanks for the reply. So, if the Bluetooth isn't working on the C2 I take it that any update can be done by USB then?

No, firmware update via USB is not supported. Do you have Bluetooth problems?
by Andy
November 12th, 2018, 10:24 am
Forum: General
Topic: Display of older posts
Replies: 3
Views: 4727

Re: Display of older posts

Hi Kay,

Thanks for your suggestion :) I'm not a web developer myself, but I have told our developer about this. I know he already revamped the design of the forum but hasn't deployed it yet! :)
by Andy
November 12th, 2018, 10:07 am
Forum: General
Topic: Just checking you're receiving my emails about a delivery problem
Replies: 1
Views: 3224

Re: Just checking you're receiving my emails about a delivery problem

Hi Ian,

We got your email. Ken is looking at it now :)
by Andy
November 12th, 2018, 9:50 am
Forum: Bugs & Issues
Topic: C2 not working on Canon 5D Mark II [solved]
Replies: 44
Views: 34138

Re: C2 not working

@HannsGeorg,

Could you tell me what was wrong with your Unleashed that made you think it didn't work? Perhaps another user will have the same impression and would help us give better support :)