Search found 726 matches

by Oliver
November 9th, 2018, 12:31 pm
Forum: General
Topic: "Restricted by hardware switch ..." message
Replies: 1
Views: 1833

Re: "Restricted by hardware switch ..." message

It's correct that Settings with a hardware switch are read-only on the App, not not available . ie you'll see the current value in the app, and will see changes when you change the setting on the camera, but you can't change it from the app. The most common example is MF/AF - this is always a hardwa...
by Oliver
November 9th, 2018, 12:25 am
Forum: Bugs & Issues
Topic: Error 70 on Canon EOS 60D [edit: + 550D] [solved]
Replies: 56
Views: 30784

Re: Error 70 on Canon EOS 60D [edit: + 550D + 7D?]

Another user reported the same issue on the 7D. We'll test (&fix) asap.
by Oliver
November 9th, 2018, 12:23 am
Forum: Bugs & Issues
Topic: Plugged in N2 switches off Display in D750 [solved - hardware issue]
Replies: 8
Views: 5148

Re: Plugged in N2 switches off Display in D750

Saxi, I don't think this is what Ernst means. However: Live-view on the camera is only possible when: A) The app is in the background B) A video is recording on newer cameras - including the D750 C) the USB cable is NOT plugged in. i.e. only if USB is plugged in, the app is open and actively being u...
by Oliver
November 9th, 2018, 12:18 am
Forum: Bugs & Issues
Topic: Unleashed-App: kein Preview ... [solved - not supported]
Replies: 1
Views: 2047

Re: Unleashed-App: kein Preview ...

Hallo, das ist korrekt - das Unleashed kann kein Live-View. Wir nutzen Bluetooth Low Energy mit ziemlich geringer bandbreite, wo ein fluessiges Live-bild nicht moeglich ist. Leider heissen "Thumbnails" auf Deutsch "Vorschaubild" und auch im Englischen oft "Image Preview". weil es eben nicht das orig...
by Oliver
November 9th, 2018, 12:11 am
Forum: Bugs & Issues
Topic: N2 (D750): Auslösepriorität erzeugt nur unscharfe Bilder [solved]
Replies: 1
Views: 2072

Re: N2 (D750): Auslösepriorität erzeugt nur unscharfe Bilder

Derzeit ist es so, dass der Ausloesebutton der App sich genauso verhaelt, als wenn Sie den ausloeser der Kamera (oder zB einen Kabelfernausloeser) ganz durchdruecken. Wenn die Kamera so auch keine scharfen Fotos macht, kann das Unleasheds daran auch nichts aendern. Bei AusloesePrioritaet ist dies Fa...
by Oliver
November 9th, 2018, 12:02 am
Forum: Feature Wishes & Suggestions
Topic: External GPS [Added: 4 GPS devices now compatible]
Replies: 40
Views: 24660

Re: External GPS

We have ordered the first BLE GPS receiver to start testing with! Lets see how that goes ;-)
by Oliver
November 7th, 2018, 4:28 pm
Forum: Bugs & Issues
Topic: Error 70 on Canon EOS 60D [edit: + 550D] [solved]
Replies: 56
Views: 30784

Re: Error 70 on Canon EOS 60D [edit: + 550D]

Hi Jac,
I moved your new post into this related discussion.
by Oliver
November 7th, 2018, 4:16 pm
Forum: Bugs & Issues
Topic: C2 [T6i] - 0xFF / USB Not Active / Photo Trigger Not Available [solved]
Replies: 4
Views: 3222

Re: C2 [T6i] - 0xFF / USB Not Active / Photo Trigger Not Available

Hi, thanks for the report. Can you check if Wifi is on on your camera? if so, you need to turn it off - on Canon cameras, turning on Wifi disables USB. We did have this info in a different error message, we need to check if the error message you're seeing isn't wrongly set, and you should be getting...
by Oliver
November 7th, 2018, 12:37 pm
Forum: Bugs & Issues
Topic: C2 - gps can not get activated on iOS app [solved - pickers now tappable]
Replies: 5
Views: 4209

Re: C2 - gps can not get activated on iOS app

Hi David, if you turn off the camera, then all settings become unavailable (greyed out) maybe this is what you saw at some point? To us who designed the UI, it's inherently obvious that every single setting is (vertically) scrollable, and in some places, such as GPS we have 2 or three vertically scr...
by Oliver
November 7th, 2018, 1:59 am
Forum: Bugs & Issues
Topic: Error 70 on Canon EOS 60D [edit: + 550D] [solved]
Replies: 56
Views: 30784

Re: Error 70 on Canon EOS 60D

We tried as many cameras as we could get our hands on, and tried to make sure to include cameras of as many ages (from old to new) and all levels (from entry-level to pro DSLRs). And yeah, this did cause a few of our delays - But no, we did not have the 550D or 60D or the 5Dmk2. Luckily we added the...