C2 not working on Canon 5D Mark II [solved]

We tested as good as we can. But there will always be things we didn't find. If you found things that apparently don't work as they should, you can report them here so we can take care of them as soon as possible.
Sara
Posts: 1
Joined: November 28th, 2018, 9:16 pm

November 28th, 2018, 9:23 pm

jeanblott wrote:
November 13th, 2018, 2:00 pm
I got errors with my 600D as well. I can snap a picture from the app but that's basically all. No mode changes are allowed as it tells me that the camera is shooting or that the shutter speed is not available.

Image
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I've got the same issue on my 600D (firmware 1.0.0)
Rdhanks
Posts: 2
Joined: November 30th, 2018, 2:35 pm

November 30th, 2018, 6:21 pm

I have the same issue as the other Canon 5D Mark II users have reported. Canon firmware 2.1.2 with Unleashed C2 serial number 1664. The app pairs with the C2 but there is no functionality. Screenshot below.
IMG_0827.PNG
IMG_0827.PNG (179.13 KiB) Viewed 508 times
Andy
Posts: 104
Joined: October 4th, 2018, 4:18 pm

November 30th, 2018, 7:42 pm

We got our hands on a Canon 6D Mark II today and found a "bug" that very likely is affecting the camera models in this thread.

The problem is that Canon is not adhering to the USB standard in some cases, but we implemented a workaround and the 6D Mark II is working nicely now :)
I'm looking forward to submitting the update and hopefully seeing all the problems with these Canon cameras fixed!
Andy
Firmware developer at Foolography
Rdhanks
Posts: 2
Joined: November 30th, 2018, 2:35 pm

December 3rd, 2018, 12:23 am

That sounds great Andy. Assuming the fix works will it be possible to apply the fix to all of the C2s already shipped?
Andy wrote:
November 30th, 2018, 7:42 pm
We got our hands on a Canon 6D Mark II today and found a "bug" that very likely is affecting the camera models in this thread.

The problem is that Canon is not adhering to the USB standard in some cases, but we implemented a workaround and the 6D Mark II is working nicely now :)
I'm looking forward to submitting the update and hopefully seeing all the problems with these Canon cameras fixed!
Andy
Posts: 104
Joined: October 4th, 2018, 4:18 pm

December 3rd, 2018, 10:30 am

Yes, the Unleashed supports over-the-air updates through the app. I hope we can publish a beta this week. If you're interested in participating, you should register to our beta program!
Andy
Firmware developer at Foolography
emilb
Posts: 2
Joined: November 23rd, 2018, 8:51 am

December 6th, 2018, 4:38 pm

Andy, I registered to the beta program and am curious about the test app.
Oliver
Posts: 186
Joined: October 9th, 2018, 4:17 pm

December 8th, 2018, 10:17 pm

Just FYI: the iOS Beta has started, and first feedback is in:
5Dmk2, 6Dmk2 and 550D are already confirmed working.

Android Beta will roll out in the course of the next week.
Founder & CEO of Foolography, Hardware & Firmware developer.
aNieto2k
Posts: 2
Joined: November 11th, 2018, 11:44 am

December 25th, 2018, 12:46 am

Oliver wrote:
December 8th, 2018, 10:17 pm
Just FYI: the iOS Beta has started, and first feedback is in:
5Dmk2, 6Dmk2 and 550D are already confirmed working.

Android Beta will roll out in the course of the next week.
Great!! Is there any news about this?
Oliver
Posts: 186
Joined: October 9th, 2018, 4:17 pm

January 2nd, 2019, 9:11 pm

Hi,
yes, the Android beta has been running since last year! 😜

from another post:
...we'd like to invite those of you who are affected by this Canon Bug to send us their Details, if you'd like to join.

We need:
email address - the one you used to register on the AppStore/Play Store
iOS or Android + Version
Camera Model(s)
please send that to beta@foolography.com
You can still join if you like!
Founder & CEO of Foolography, Hardware & Firmware developer.
square
Posts: 7
Joined: November 5th, 2018, 10:39 am

January 17th, 2019, 7:48 pm

Hallo,

könnt ihr schon sagen, wie weit der Release des Updates im App-Store (Apple) noch entfernt ist?
Ich weiß es gibt das Beta-Programm - aber wenn es nicht mehr allzu lange dauert, würde ich auch auf das offizielle Update warten.

Danke für euren Einsatz!

Christoph
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Canon EOS 5D Mark II (Firmware version 2.1.2) / C2
IPHONE 5 SE (iOS 12.1)
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