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Bluetooth not activated on Samsung A54 with Android 13 [Solved]

Posted: September 4th, 2023, 6:22 pm
by PapaBear
Dear Foolography,

It seems that on a Samsung A54 phone with Android 13 the "enable Bluetooth" pop up in the App isn't enabling the Bluetooth at all. Bluetooth stays OFF.

I have the latest App and latest FW version.

Is this just me, or are others experiencing the same?

PapaBear out

Re: Bluetooth not activated on Samsung A54 with Android 13

Posted: September 5th, 2023, 2:43 pm
by Oliver
Hi,

That's the first we hear of this. could you send us a log file? (Menu -> (i) -> Share Log File)

You can also enable Bluetooth access in your system Settings.

Thanks!

Re: Bluetooth not activated on Samsung A54 with Android 13

Posted: September 6th, 2023, 2:09 pm
by PapaBear
Dear Foolography,

I think this is Samsung specific. I have no idea why it is? Should work, but it doesn't.
I now turn on Bluetooth manually.

PapaBear out

Re: Bluetooth not activated on Samsung A54 with Android 13

Posted: October 14th, 2023, 12:04 am
by PapaBear
Dear Foolography,

I can confirm, this is now fixed for the Samsung A54 5G phone.

PapaBear out