We tested as good as we can. But there will always be things we didn't find. If you found things that apparently don't work as they should, you can report them here so we can take care of them as soon as possible.
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MaxMaster1978
- Posts: 5
- Joined: September 22nd, 2023, 4:40 pm
September 22nd, 2023, 5:21 pm
Hello together!
I recived my Unleashed N2 for my Nikon D5600 last saturday.
Today I was able to test the system.
First, the tool works together with the App and i could update the bluetooth module.
Second:
I have problems with the usb connection from the camera to the module.
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I need help!
Have anybody the same problems?
Thanks!
Lars
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sfphotogrphr
- Posts: 6
- Joined: September 21st, 2023, 5:03 pm
September 22nd, 2023, 5:28 pm
Have you only plugged the UNLEASHED into the camera or have you also plugged the USB cable?
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Oliver
- Posts: 1127
- Joined: October 9th, 2018, 4:17 pm
September 23rd, 2023, 12:42 am
Hmm, that's obviously not how it should be. Sorry for the trouble right from the start.
We’ve had a couple of usb cables where one of the pins very slightly protrude from the plug that plugs into the Unleashed, and if it gets plugged in as far as possible into the Unleashed, that pin can touch something metallic inside and cause it not to work properly. Very slightly unplugging that from the Unleashed by just a fraction of a millimetre (few thousands of an inch) fixes this issue. Could you try that and let me know if that solves your problem?
Just to rule out a problem with your camera: Could you test your camera's USB port by connecting it to a computer? on a Mac, open the program "Image capture" ("Digitale Bilder" in German), on Windows the camera should appear in the Explorer.
Founder & CEO of Foolography, Hardware & Firmware developer.
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MaxMaster1978
- Posts: 5
- Joined: September 22nd, 2023, 4:40 pm
September 23rd, 2023, 1:09 pm
Thanks for the fast answering of my support question!
- Nikon.JPG (13.75 KiB) Viewed 1117 times
I have no problems to connect the camera with my windows PC!
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Oliver
- Posts: 1127
- Joined: October 9th, 2018, 4:17 pm
September 24th, 2023, 1:28 pm
We’ve had a couple of usb cables where one of the pins very slightly protrude from the plug that plugs into the Unleashed, and if it gets plugged in as far as possible into the Unleashed, that pin can touch something metallic inside and cause it not to work properly. Very slightly unplugging that from the Unleashed by just a fraction of a millimetre (few thousands of an inch) fixes this issue. Could you try that and let me know if that solves your problem?
Did you try this too?
Founder & CEO of Foolography, Hardware & Firmware developer.
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MaxMaster1978
- Posts: 5
- Joined: September 22nd, 2023, 4:40 pm
October 4th, 2023, 4:29 pm
We returned from vacation without being able to use the gadget :-(
Trying again, following your instructions, brought success and I was able to control the camera remotely. The transfer of the taken pictures was successful.
Apparently, the described PIN is the problem with my USB cable.
Is there a possibility to get a fully functional USB cable?
Thanks for the quick support!
The next days I will test the gadget extensively :-)
Greetings!
