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Not lighting up

Posted: January 12th, 2024, 6:12 pm
by chacabuco74
Hi
I am using the Unleashed 2022 with a gfx100. I set it up a few weeks ago, and everything was working fine. I unplugged it for a while, and now, when I plug it back in, it doesn't light up at all. Not discoverable by the app either. Any ideas?
Thanks

Re: Not lighting up

Posted: January 15th, 2024, 11:36 am
by Oliver
Could it be that you have managed to insert the cable into the Unleashed the wrong way round? There is a slot and key that should stop you from doing so, but because the casing is plastic, it’s possible to overcome this. But don't worry: we designed it so that even if you do manage, it won’t break anything - it just won’t work.
The LED won't light up, the Unleashed M won't get any power so it won't show up during pairing.
If you're looking at the front of the Unleashed, with the logo toward you, and the Unleashed in its regular, upright orientation, the socket will be at the top.
On the Unleashed M, plug the cable into the the Unleahsed so that the cable points toward the right, ie toward the back of the camera.

I hope that's all!