Foolography Community

Dear Foolography,

I've just received my UNLEASHED with the M version, to use with my Canon EOS 6D and Canon EOS 80D (booth camera supported). When I try to pair the device the Android App cannot detect the UNLEASHED.
I've tested in booth cameras and the result are the same. I've tested in two Android devices (One Plus 8 and Xiaomi Red Mi 13) with no luck. I've followed the instructions (enable permissions, GPS, etc...)



While the camera is on, the UNLEASHED led is blinking in a yellow/orange light:



In the case of EOS 6D, I've removed the Wi-Fi features to allow USB connection and nothing happends :(

I had a similar but not identical issue with the first 22'M for my Nikons. It would never connect to the Unleashed app. I complained and got a replacement unit, that at least moved through *that* hurdle. Tons of issues later with dropped connections and lack of transfer of GPS data, though. Plus the M drained my camera battery really fast. Hopefully Canons at least are free of that problem?

Eventually, I gave up and regret the waste of hundreds of Euros for 2 flawed devices.

No problem with my 6DMII and an iPhone. So may be an Android issue.
Looking at your screenshots, the menu of your Canon (6D or 80D?) looks very strange to me. Using any hacks?

It's my EOS 6D with the stock firmware.

Hi David,

apologies for the delay in our response! This is an extremely rare case but we have a procedure you can try:
- try with an iPhone if you can
- download teh app "nRF Connect" from Nordic Semiconductor. Press scan and see if it finds an "Unleashed" or "Entagged". Send us a screenshot of that.

If neither finds it, it's a BLE X problem that slipped through our tests.

I've used the NRF Connect application and the Unleashed or Entagged device didn't appear:



Additionally, I've recorded a video during the process:
https://www.youtube.com/watch?v=oW8KgTR0Ti0

Best regards,
David Ávila