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Latest app does not open [solved with update - iOS13 bug]

Posted: October 6th, 2019, 10:41 am
by nathusius
Just updated to latest app, now it does not open on iPhone XS Max with latest iOS 13.1.2, it seems to start then immediately returns to iPhone icons screen

Re: Latest app does not open

Posted: October 6th, 2019, 10:54 am
by ClusterWood
Same here with iOS 13.1.2 on iPhone XS :-(

Re: Latest app does not open

Posted: October 6th, 2019, 11:09 am
by hschober
Same on iPhone 7 with iOS 13.1.2. It does work on iOS 12.4.2, however.

Re: Latest app does not open

Posted: October 6th, 2019, 1:39 pm
by nathusius
Thanks, sounds like another app update is needed for latest iOS?!

Re: Latest app does not open

Posted: October 6th, 2019, 5:05 pm
by Adrian
Sorry this is my bad, Apple did approved our app regardless the new bluetooth privacy regulations which are now enforced on iOS 13 and newer. A new app update is already in review again. I apologize for causing the inconvenience.

Best regards Adrian.

Re: Latest app does not open

Posted: October 6th, 2019, 8:53 pm
by nathusius
OK, no problem Adrian, thanks for the update

Re: Latest app does not open

Posted: October 7th, 2019, 10:50 am
by nathusius
App udated today and I can confirm it now opens correctly in iOS13 and firmware update of my C1 also successful (iPhone XS Max & Canon EOS5D Mk4)
Thanks again, Peter

Re: Latest app does not open

Posted: October 8th, 2019, 4:06 pm
by Oliver
Sorry for the trouble.
Adrian managed to fix the issue in record time, and luckily the review process at Apple was extremely quick as well, so that a fixed App was released just a few hours after the buggy one.
This release doesn't just fix the (temporary) iOS 13 crash, it also fixes the issue that Firmware updates did not work on iOS13. It even comes with new Firmware, so you can even test firmware updating ;-)

Enjoy your Unleashed!