Help - Still no GPS data [solved in app update 1.3.7]

We tested as good as we can. But there will always be things we didn't find. If you found things that apparently don't work as they should, you can report them here so we can take care of them as soon as possible.
Post Reply
klassm
Posts: 51
Joined: January 1st, 2019, 11:23 am

January 1st, 2020, 7:27 pm

Hey Oliver,

I didn't want to continue to highjack the connection issue topic, so I'll open a new one.

My issue is still the same - I cannot get any GPS data from the Android App to my Unleashed on a Nikon D750. The app always says "Location data not available, waiting for GPS fix." Fun fact is that I definitely have a GPS connection. To test this I've installed the "GPSTest" app, which shows me both latitude and longitude - so I am sure the app should have GPS available. The Unleashed app also has access to location data - I've reinstalled the app multiple times and made sure the permission is available. (I also restarted the phone - multiple times, cleared the Bluetooth cache and so on - no resolution).

What should I do now? What's the next step to get this working again? I know it's just the first day of the new year, but I've posted this issue multiple times since end of November, sent app logs multiple times, and still have no response.

Could you please check the logs and give me _some_ information what I can expect from this issue?

Thanks,
Matthias

Edit: I've sent you another log file. While looking through the included html in the zip I found:
2020-01-01 07:27:27.414 : D/LocationService(15) - onNewLocation Location[fused "xxx,yyy" hAcc=7 et=+2d3h30m28s223ms alt=558.5999755859375 vel=0.027614523 bear=323.77396 vAcc=2 sAcc=0 bAcc=??? {Bundle[mParcelledData.dataSize=52]}]
Those xxx,yyy coordinates represent my accurate location. So even the app know that GPS is available.

Screenshots:
Image
Image
Oliver
Posts: 409
Joined: October 9th, 2018, 4:17 pm

January 3rd, 2020, 12:26 pm

Happy new year!

Yeah, sorry we haven't made progress on the GPS issue. We are still evaluating beta feedback on the BLE connectivity issue before moving onto the GPS issue.

However I've just asked the developer responsible to have a quick look at this

Code: Select all

onNewLocation Location[fused "xxx,yyy" hAcc=7 et=+2d3h30m28s223ms alt=558.5999755859375 vel=0.027614523 bear=323.77396 vAcc=2 sAcc=0 bAcc=??? {Bundle[mParcelledData.dataSize=52]}]
to see if there's is some important data missing, causing the app to decide that this is not valid data... maybe it's a super easy fix, and we can add a fix to the beta for you to test.
Founder & CEO of Foolography, Hardware & Firmware developer.
Oliver
Posts: 409
Joined: October 9th, 2018, 4:17 pm

January 7th, 2020, 4:16 pm

Alright, my colleague found and fixed the issue, and will prepare a new beta release by tomorrow!

Thanks for your feedback, and sorry it took so long.
Founder & CEO of Foolography, Hardware & Firmware developer.
klassm
Posts: 51
Joined: January 1st, 2019, 11:23 am

January 7th, 2020, 4:29 pm

Hey Oliver,

cool :-). I am really looking forward to having GPS coordinates again -- eagerly awaiting the beta version :-)

Matthias
klassm
Posts: 51
Joined: January 1st, 2019, 11:23 am

January 8th, 2020, 8:24 pm

Hey Oliver,

I just got the update - I didn't try it out outside but nearly immediately after connecting I finally got a GPS connection again. So finally after months the Unleashed seems to be working again! I'll monitor this a bit (especially whether it stays that way) and update my app rating afterwards :-)

Thanks!
Matthias
Oliver
Posts: 409
Joined: October 9th, 2018, 4:17 pm

January 9th, 2020, 12:18 pm

Excellent! I'm glad to hear it!
It should always work now! ;-)
Sorry it took so long to find & fix the issues.
Founder & CEO of Foolography, Hardware & Firmware developer.
Post Reply