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Re: App is not detecting N1

Posted: December 29th, 2020, 3:05 pm
by marcin
Hi Andy,
Thanks for feedback.
I will be waiting for the beta release then.

As for the dongle, yes it was working fine for many months. And suddenly it just ran into that issue. I actually have a series of pictures taken during one day. Since the pictures were taken with I a high frequency I can see when exactly the dongle stopped geotagging the picture (and it was only a difference of few seconds between the pictures properly geotagged and the pictures with no GPS location given).
Happy New Year,
Marcin

Re: App is not detecting N1

Posted: January 23rd, 2021, 4:51 pm
by marcin
Hello,
Just to refresh the topic.

I saw that there is a new beta update available. I tried to sign in to beta update and hopefully get my issue solved, but although following all the instructions on how to sign in, I still can't see any possibility to update the software.
Please follow up on this.
Best regards,
Marcin

Re: App is not detecting N1

Posted: January 24th, 2021, 11:21 pm
by Oliver
Hi Marcin,
I got your mail that the update didn't help. I will check with @Andy tomorrow to see if he has any other idea what the root cause of your issue could be.

Re: App is not detecting N1

Posted: January 25th, 2021, 10:51 am
by Andy
Hi marcin,

In the latest beta bootloader we implemented a mechanism to erase the flash, so let's try that and hope for the best. You will need the same Lightblue app you used before.

- Plug in your Unleashed and turn your camera on.
- Open the Lightblue app and locate "Unleashed Boot"
- Tap on the list item circled on the screenshot below (the one that says write notify)
- Tap on listen to notifications
- Tap on write new value
- Write 22 and tap on done
- Your Unleashed should reboot and hopefully work normally again

If it doesn't work, get in touch with Oliver again to arrange a replacement.
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Re: App is not detecting N1

Posted: January 25th, 2021, 5:33 pm
by marcin
Hello Andy,
I followed the instructions. Just after typing 22 the blue light on the dongle goes down, a few seconds later the dongle flashes red, and nothing is changed. The unleashed is still presenting itself as "Unleashed boot". I repeated the process twice, just to be sure, but no different outcome.
Best regards,
Marcin

Re: App is not detecting N1

Posted: January 29th, 2021, 10:31 pm
by Oliver
Hey Marcin,
Your replacement was shipped yesterday. Thanks again for your cooperation and testing all our suggestions!