No photo Z7 [solved: hardware defect]

We tested as good as we can. But there will always be things we didn't find. If you found things that apparently don't work as they should, you can report them here so we can take care of them as soon as possible.
KeesO
Posts: 8
Joined: February 4th, 2021, 11:16 pm

February 4th, 2021, 11:24 pm

Installed the N2 on the nikon Z7. I can change settings and geotagging works. But I can not use the trigger button, it starts autofocussing but never takes the photo... What am I doing wrong?
Grtz Kees
Oliver
Posts: 726
Joined: October 9th, 2018, 4:17 pm

February 4th, 2021, 11:37 pm

The most likely issue is that since you're not looking through the camera, it's not pointed at something with enough features or contrast to be able to focus. so after hunting focus for a while, it gives up. Try triggering with the shutterbutton on the camera without moving it, and then try setting the lens to manual focus, or pointing the camera at something with more contrast so it can achieve focus easily.

I hope that's all!
Founder & CEO of Foolography, Hardware & Firmware developer.
KeesO
Posts: 8
Joined: February 4th, 2021, 11:16 pm

February 5th, 2021, 8:08 am

Thanks for the fast answer, but alas this did not solve the problem. ..
Well lighted circumstances an plenty of contrast
Kinda strange, installed/ deinstalled the app, reconnect several times change the the lens. I have no more options to think of..
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Andy
Posts: 225
Joined: October 4th, 2018, 4:18 pm

February 5th, 2021, 8:54 am

Can you try triggering by directly pressing on the camera's shutter button? If you can shoot with the camera you should be able to shoot with the app too.
Andy
Firmware developer at Foolography
Andy
Posts: 225
Joined: October 4th, 2018, 4:18 pm

February 5th, 2021, 8:57 am

Also, how long does it take for the camera to focus and finally take the shot? How long do you have to keep the button pressed? If you just "tap" on the trigger button in the app, the Unleashed will stop trying to shoot after a couple of seconds. If you keep the button pressed in the app, that should behave the same as if you were holding the button down in the camera itself.
Andy
Firmware developer at Foolography
KeesO
Posts: 8
Joined: February 4th, 2021, 11:16 pm

February 5th, 2021, 9:39 am

Wanneer de ontspanknop op de camera gebruik is er geen probleem, direct scherpte en afdrukken zoals altijd. Met de unleashed gepaird ook de gps-data, dus dat werkt.
Ook kan ik instellingen veranderen via de app, ook geen probleem.
Lang of kort de app-trigger ingedrukt houden maakt geen verschil; hij stelt zeker scherp maar maakt de foto niet...
Andy
Posts: 225
Joined: October 4th, 2018, 4:18 pm

February 5th, 2021, 9:46 am

That is weird. Maybe there is some bug I am not aware of. Do you have an iOS device? If you do, you can sign up for the beta for which we have fixed tons of issues. Maybe your case is something that is already addressed by the new firmware.
Andy
Firmware developer at Foolography
KeesO
Posts: 8
Joined: February 4th, 2021, 11:16 pm

February 5th, 2021, 9:51 am

nee, geen iOS, het is een samsungS9...
Andy
Posts: 225
Joined: October 4th, 2018, 4:18 pm

February 5th, 2021, 10:45 am

Can you trigger from the app if you change to manual focus?
Andy
Firmware developer at Foolography
KeesO
Posts: 8
Joined: February 4th, 2021, 11:16 pm

February 5th, 2021, 10:51 am

Nee, ook op manual focus doet t niet.
ook in video modus start hij niet
Inmiddels ook laatste firmware voor mn Z7 geinstalleerd, ook geen effect...
wordt wel wat somber nu in deze... o jee
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