Latest iOS app 1.3.3 crashes [solved - by deleting and reinstalling the app]

We tested as good as we can. But there will always be things we didn't find. If you found things that apparently don't work as they should, you can report them here so we can take care of them as soon as possible.
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hschober
Posts: 8
Joined: October 20th, 2018, 4:17 pm

October 25th, 2019, 10:33 am

Latest iOS app v. 1.3.3 launches just fine but silently crashes after 15 sec. This happens on iOS 13 as well as iOS 12, with the camera in reach as well as out of reach. At the second attempt the app usually immediately crashes, at further attempts it again crashes after 15 sec.
Nikon D500 FW C1.20 LD 2.017
iPhone 7, latest updates
Unleashed N1 Firmware A 1.4.1, B 1.4.5, C 1.4.0
iOS App 1.3.3
Oliver
Posts: 282
Joined: October 9th, 2018, 4:17 pm

October 25th, 2019, 4:06 pm

Oh no. that really shouldn't happen. I'm really sorry.
We tested the release quite a bit before releasing.

Could you try deleting the App and re-installing it?
You will have to re-pair the Unleashed after that.
Founder & CEO of Foolography, Hardware & Firmware developer.
hschober
Posts: 8
Joined: October 20th, 2018, 4:17 pm

October 25th, 2019, 4:50 pm

Uninstalling and fresh installation did the trick. It now works flawlessly. I also managed to update the firmware to the latest release without issues. Thanks for the quick reply.
Nikon D500 FW C1.20 LD 2.017
iPhone 7, latest updates
Unleashed N1 Firmware A 1.4.1, B 1.4.5, C 1.4.0
iOS App 1.3.3
Oliver
Posts: 282
Joined: October 9th, 2018, 4:17 pm

October 25th, 2019, 6:13 pm

Excellent.
We tested the published version from the AppStore again on several iPhones with different iOS Versions, and could not find any issues, so I'm glad your issue was fixed.

enjoy your Unleashed!
Founder & CEO of Foolography, Hardware & Firmware developer.
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