How to shoot a long exposure with the Unleashed

There are two options for shooting long exposures in the Unleashed app: The first option is for long exposures up to 30 seconds: Using the regular shutter speed setting in the app, you can set exposures as long as they are natively supported by your camera (usually up to 30 seconds). The second option is […] Read more…

How to choose additional Unleasheds, cables & plugs

Choosing the right Unleashed for your camera is simple. Specify your camera brand and model using the menu on the shop page and we’ll make sure you get the correct Unleashed model, cable and magnetic plug combination to fit your camera. Simply click on the brand, then scroll or start typing to quickly find your […] Read more…

How to contact us for support or order status requests

We are a small team with a focus on product development. We always try to respond to support requests as soon as possible, but we kindly ask for your understanding if we need a few days longer to respond. That being said, there are some things you can do to get your answer more quickly: […] Read more…

Does the Unleashed geotag my photos without a phone or GPS device?

We often get the question whether the Unleashed alone can geotag your photos, without being connected to a phone or GPS device. Unfortunately, this is not possible because the Unleashed itself is not a GPS device and needs to get the location data from somewhere in order to embed them in your photo’s metadata. This […] Read more…

I can’t trigger my camera through the Unleashed app

There are many reasons the shutter might be not working. The simplest is that autofocus is on, but the camera is pointing at something it can’t focus on (a solid color wall, for example). This can often happen when you’re not looking through the viewfinder/checking on the camera. Also, certain camera settings can prevent the […] Read more…

Does the Unleashed app work on iPads/tablets?

Yes, the Unleashed will also work on your iPad or Android tablet. The interface is only optimized for phones however, so the scaling will be off. This does not impact any functions, though. We might well add an optimized tablet UI in the future. Read more…

How does the Unleashed affect my camera’s weather-sealing?

Unfortunately, your camera will not be as well protected as when the rubber cap is on. This is always the case when you connect accessories via the side ports (USB etc.). Should weather-sealing be critical we’d recommend using a camera rain cover or covering it with some gaffer tape as this can always be removed […] Read more…

How to update the Unleashed firmware via the app

We regularly release firmware updates for the Unleashed, to add new features and make constant improvements to its existing features. Follow these easy steps to update the firmware of your Unleashed: 1. To update the firmware, or see if an update is available, you may need to update the app first. Check the App Store […] Read more…

Is the Unleashed compatible with external GPS devices?

Yes! The compatible GPS Receivers are: Holux M-241 Plus QStarz BL-1000ST QStarz BL-1000GT QStarz BL-818GT *new* Transystem GL-770 These GPS Receivers are some of the few that support Bluetooth Low Energy. Unfortunately most other GPS receivers use only Classic Bluetooth (as did our Unleashed’09) but the Unleashed ’18 is not compatible with those. The above […] Read more…